Privacy Policy

Last updated: 9 March 2026

1. Data Controller

The data controller for this website is Seastream Media Europe, a company registered in Belgium with VAT number BE0744730564, with registered address at Pegasuslaan 5, 1831 Machelen, Belgium.

For any questions regarding this privacy policy or your personal data, you can contact us at: info@seastreammedia.com

2. What Data We Collect

We collect personal data in the following ways:

2.1 Contact Form

When you submit our contact form, we collect your name, email address, company name (optional), and message content. This data is processed on the basis of your consent (Article 6(1)(a) GDPR) and our legitimate interest in responding to business enquiries (Article 6(1)(f) GDPR).

2.2 Meeting Booking

When you book a meeting through our scheduling tool (provided by HubSpot), your name, email address and selected time slot are processed by HubSpot Inc. on our behalf. HubSpot acts as a data processor and is bound by a Data Processing Agreement. For details, see HubSpot's Privacy Policy.

2.3 Website Analytics

We may use analytics tools to understand how visitors interact with our website. These tools may collect anonymised data such as pages visited, time spent on site, referring source and browser type. No personally identifiable information is collected through analytics without your explicit consent.

2.4 Cookies

Our website uses cookies. For full details on which cookies we use and how to manage them, please see our Cookie Policy.

3. How We Use Your Data

We use your personal data exclusively for the following purposes:

  • Responding to your enquiries and scheduling meetings
  • Providing you with information about our services
  • Managing and improving our website
  • Complying with legal obligations

We do not use your data for automated decision-making or profiling. We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Data Sharing

Your personal data may be shared with the following categories of recipients:

  • Seastream Media Ltd (Mauritius, BRN C24204530): our operational entity, which may process data on behalf of the European entity for service delivery purposes
  • HubSpot Inc.: meeting scheduling and CRM, operating under Standard Contractual Clauses for international data transfers
  • Hosting provider: our website hosting provider processes data as necessary to serve our website

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR, including Standard Contractual Clauses or adequacy decisions where applicable.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form submissions: retained for up to 24 months after your last interaction, unless a business relationship is established
  • Client data: retained for the duration of the business relationship and for up to 7 years thereafter for legal and accounting obligations
  • Analytics data: anonymised and retained for up to 26 months

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: obtain confirmation of whether your data is being processed and request a copy
  • Right to rectification: request correction of inaccurate or incomplete data
  • Right to erasure: request deletion of your data where there is no compelling reason for continued processing
  • Right to restrict processing: request limitation of processing in certain circumstances
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to object: object to processing based on legitimate interests
  • Right to withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@seastreammedia.com. We will respond within 30 days.

7. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit):

Rue de la Presse 35, 1000 Brussels, Belgium
www.dataprotectionauthority.be

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All data transmitted through our website is encrypted using TLS/SSL protocols.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.